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Resident Monitor, Per Diem

Department: Diversity Works
Location: Bronx, NY

BASIC FUNCTION: Provides a supportive setting for Diversity Works residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.


· Meets, greets, checks identifications and announces visitors to residents and staff.

· Maintains daily log of complaints and incidents in the building. 

· Provides assistance to the clients when outside agencies are conducting home visits. 

· Calls 911 in emergencies and informs Emergency Operator of emergency. 

· Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.

· Address and access client’s needs in crisis situations.  Follow protocols written in the LESC Policy and Procedure handbook.

· Engage tenants with outreach and life skills regarding substance abuse, HIV/AIDS and overall health.

· Accepts medication deliveries and ensure tenants receive medication.

· Assets tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.

· Answers central telephones and relays messages to staff and residents.

· Records and maintains log of incidents.

· Monitors resident activity and ensures their safety. 

· Assists program staff as needed.

· Performs other duties as requested or assigned.


· Fireguard (F-01) Certification required or must be attained within first 6 months of employment.

· High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.

SCHEDULE: Per Diem coverage as needed for shifts 8am-4pm, 4pm-12am or 12am-8am

LOCATION: 1932 Crotona Parkway, Bronx, NY 10462

EEO Minorities/Women/Disabled/Vets

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