Career Opportunities with Lower Eastside Service Center

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Resident Monitor, Part Time

Department: Diversity Works
Location: Bronx, NY

BASIC FUNCTION: Provides a supportive setting for building residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.


  • Meets, greets, checks identifications and announces visitors to residents and staff.
  • Maintains daily log of complaints and incidents in the building.
  • Provides assistance to the clients when outside agencies are conducting home visits.
  • Calls 911 in emergencies and informs Emergency Operator of emergency.
  • Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
  • Address and access client’s needs in crisis situations.  Follow protocols written in the LESC Policy and Procedure handbook.
  • Engage tenants with outreach and life skills regarding substance abuse, HIV/AIDS and overall health.
  • Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
  • Answers central telephones and relays messages to staff and residents.
  • Records and maintains log of incidents.
  • Monitors resident activity and ensures their safety.
  • Assists program staff as needed.
  • Performs other duties as requested or assigned.


  • Fireguard (F-01) Certification required or must be attained within first 6 months of employment.         
  • High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
  • Experience in permanent or transitional housing, or community facility, or related social services areas.  
  • Good interpersonal skills and ability to conduct oneself in a professional manner.
  • Sensitivity to issues involved in working with diverse organization is essential.
  • Bilingual skills in English and Spanish are a plus.

SCHEDULE: Saturday-Sunday 8am-4pm

LOCATION: 1932 Crotona Parkway, Bronx, NY 10462 

To join our diverse team, please include a cover letter and salary requirements with your resume/application submission.

EEO Minorities/Women/Disabled/Vets

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